Excellent technical support is key to any accessible games company. Knowing how to treat customers, knowing when the customer is correct or wrong, when to outsource technical support, are considerations that need to be pondered. These same concepts can be applied to sales as well. This section is designed to be quite open and offer advice on good technical support methods, sales support, and anything surrounding those two issues.
Copyright (C) 2005 Matthew Tylee Atkinson and AGDev Members. All rights reserved.